ZentBuy QC photos are taken when your item reaches the warehouse in China. They exist so you can catch wrong items, wrong sizes and obvious damage before you pay international freight.
Seller studio shots on a spreadsheet — including this site’s product cards — are not warehouse QC. If a product page here shows a QC rail, those images come from warehouse / historical QC groups (source-qc), not the main listing photo.
What free photos usually cover
ZentBuy commonly provides three to six free photos (front, back, side / logo). Help-centre style notes often exclude tiny colour shifts or loose threads from that free pass. Custom photos (tape measure, close-up logo) are reported around ¥1 each.
Five-minute warehouse checklist
- Right item — style, colourway and any variant you paid for vs the listing.
- Right size — read the sewn-in label; compare flat measurements with a garment you own (sizing guide).
- Construction — seams, hems, collar ribbing, print edges.
- Hardware — zips, clasps, buttons, strap anchors.
- Damage — stains, tears, glue marks, crushed brims / boxes.
Category cues
| Category | Look hardest at |
|---|---|
| Sneakers / shoes | Glue lines, left–right symmetry, insole length |
| Hoodies / tees | Print cracking, collar shape, chest width |
| Jackets / coats | Zip run, fill evenness, shoulder width |
| Bags | Strap roots, zip track, hardware plating |
| Jewelry | Clasp, plating under daylight close-up |
When to pay for extra photos
Pay for a close-up if the item is expensive, a key area is cropped out, or you need a ruler shot. That fee is cheap compared with shipping a reject.
Approve, exchange or return
Nothing international ships until you decide. Exchanges and returns are far simpler in the warehouse than after customs. If lighting looks off, ask for a daylight shot before you approve.
After QC: ship smart
Consolidate during the free storage window, then pick a country line: